Refund Eligibility

At IMTools.Store refunds are offered only in the event that the features of the purchased product do not perform as demonstrated.

Support First

Prior to any refund, the buyer must allow our support department the opportunity to resolve any product issue.

Refund Timeline

If the support or feature issue cannot be resolved, a full refund or exchange will be granted within 72 hrs, provided that the request has been made within 30 days of purchase.